Connecting

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A CONSULTATIVE APPROACH

CLIENT-FOCUSED, EXPERTISE, INTEGRITY, PARTNERSHIP

ABOUT US

Headquartered in Hong Kong with offices in Singapore and Sydney, we are specialists in
Banking, Financial Services and Insurance, Fashion & Apparel, FMCG, ICT,  Manufacturing, Retail, and Supply Chain. 
 Our services include permanent and contract recruitment across the developed world, which all managed locally through our offices and partnerships. 


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LATEST VACANCIES

Manager, Manageme...

Hong Kong

N/A

A leading FinTech and business consulting firm is looking for a Senior Manager for the Management Consulting Services (MCS) and business, based in its Hong Kong office. Reporting to the Head of MCS, you will be leading the Services and Solution Team to leverage your accounts and financial/business/IT consulting knowledge and skills and then inspire transformation for more business successes. Job Highlights Management Consulting for Financial Industry Experience in stakeholder management 10 Years of Relevant Experience, Big4 an asset Job Description Support the growth of the management consulting business across Hong Kong and Greater China Work with our clients in one or more of the following area: Strategy and operations, Transformation, Regulatory implementation, Digital Develop and maintain a sustainable relationship with existing and potential clients in the wealth management sector Lead, coach and manage our consulting teams Organize and participate in industry events Produce leadership articles on topics of interest to the wealth management industry Qualifications University degree or equivalent in Business Management or related discipline At least 10 to 15 years of relevant consulting or banking experience. Experience with Big4 consulting firms would be an asset Detailed knowledge and understanding of the wealth management industry Strong track record in planning, organizing, and delivering large transformation change programs Demonstrated experience in business development and sales for consulting services Exceptional client management skills Strong track record of execution, delivering results, working under pressure and handling tight deadline Demonstrate flexibility to travel for work Exceptional communication skills with an excellent command of written and spoken English and Cantonese. Knowledge of Mandarin would be an asset The Company offer you diverse and challenging assignments, possibilities to develop multi-disciplinary IT / business skills, training path, a competitive compensation package and the unique opportunity of being part of a fast growing and dynamic consulting and IT implementation firm. Attractive remuneration package and career advancements opportunities will be offered to the right candidate. Interested parties or referrals please send your full resume to cheyenne.lam@claremontconsulting.asia. Your interests will be treated in the strictest of confidence and will be used for recruitment purposes only.

Regional Product ...

Hong Kong

N/A

A global leader in small domestic appliances is looking for a Regional Product Manager to oversee the global marketing strategies for the electric pressure cookers categories. Reporting to the International Product Director, you have to work independently within the Hong Kong based Strategic Marketing team by ensuring effective development and launch of new products. Your Key Responsibilities: Contribute to the success of the marketing strategy for product categories globally – mainly for Multicookers, Electric Pressure Cookers Draw strategic recommendations to elaborate well-structured and attractive product line-up: Panel analysis, Store-check, Consumer Survey, etc. Ensure product development in close collaboration with various parties (internal and external), and elaborate associated launch package (including packaging, claim, ATL and BTL tools) to reinforce product's positioning and visibility Contribute to the success of commercial launches together with Country Market Managers Contribute to feed research roadmap and product innovation to provide new consumer benefits and maximise product attractiveness What we are looking for: University graduate in Marketing, Business Administration or related disciplines At least 5 years of working experience, preferably in regional context and sizable organisations Experience with frequent cross-functional interactions and working in a geographically dispersed team (preferably outside Asia) Good product sense with passion in innovation Strong analysis/market intelligence and business acumen, with excellent presentation skills Strong in negotiation and able to influence stakeholders Proactive with good leadership and organisational skills, able to work under pressure Proficient in MS Word, Excel, PowerPoint Excellent command of written and spoken English, Mandarin and Cantonese Attractive remuneration package and career advancements opportunities will be offered to the right candidate. Interested parties or referrals please send your CV to cheyenne.lam@claremontconsulting.asia. Your interests will be treated in the strictest of confidence and will be used for recruitment purposes only.

Senior CRM Manager

Hong Kong

N/A

A fast-growing US-based FinTech company is looking for a CRM (Senior) Manager to lead the marketing strategy, development and execution of campaigns and initiatives that increase client activation, engagement and lifetime value, while improving loyalty and satisfaction. Based in Hong Kong, reporting to the Division Head, you will be a key contributor to the new development and execution of the company’s CRM marketing strategy that will foster profitable long term relationship with clients for the company’s business within the Greater China Region. Your Key Responsibilities Plan, manage and deliver multi-channel CRM marketing campaigns and ensure ROI through KPIs and performance metrics which includes but not limited to customer acquisition, retention, reactivation and customer lifetime value Drive strategy and execution of lifecycle marketing initiatives to onboard, retain and build customer loyalty Develop and execute overall CRM strategy and communication plans that leverages the appropriate channels (website, email, mobile, in-platform, social, etc) Lead the development of personalization strategy based on customer segments and implement across all platforms with an ultimate goal of driving conversion and engagement Provide insights on how to maximize current and prospective relationships through the use of CRM engagements Ensure the CRM strategy provides an effective sales funnel and efficient sales process Responsibility for customer value KPIs, including activation rate of new funded accounts, churn rate, reactivation rate, LTV improvement etc. Define and document project briefs, business rules, data/technical requirements, system integrations as well as process and procedures for all lifecycle marketing campaigns. Collaborate with Customer Experience team and other stakeholders to design, implement and optimize personalized lifecycle campaigns. Leverage customer segmentation and value analysis to inform customer journeys and programs; develop actionable cohorts, perform analysis and conduct ongoing A/B testing for optimization. Work with marketing, product, technology and BI teams to advance systems and data/tech requirements to continually improve the amount of intelligence we have for relevant, real-time trigger based marketing. Advance our automation, trigger and behavior based customized marketing to ensure we are delivering the right creative/message, in the right channel, to the right customer at the right time. Ensure all campaigns have key metrics identified, tracked and analyzed with actionable insights and timely reporting of results. Establish best practice and ensure that this is shared with global counterparts. Requirements Bachelor degree in Marketing or relevant field Minimum of 5 years' relevant CRM marketing and management experience in a B2C eCommerce company, with expertise in all aspects of lifecycle management including personalized trigger campaigns, loyalty programs, promotions and customer segmentation Highly data-driven and result-driven marketer with a proven track record of delivering CRM programs that drive overall company goals Strong customer focus (both internal & external) and understanding of CRM principles and strategies, as well as of enabling CRM technologies such as Salesforce, CMS, Marketing Automation platforms, etc. Experience leveraging a variety of marketing technologies to create relevant customer journeys including dynamic CMS tools for personalized experiences, CRM and marketing automation Extensive experience in driving customer growth and funnel optimization with a track record in delivery solid consumer marketing strategies Proven track record of working at the strategic and tactical level to develop multi-channel marketing campaigns and innovative CRM initiatives Advanced experience working with product, tech and data teams for complex database marketing, data/tech requirements gathering and evolving of CRM technologies specifically; Exact Target/Salesforce Strong writing skills – ability to develop robust campaign briefs and, where required, campaign content Strong project management skills including conceptualization, driving alignment, planning resources, managing deadlines and objectives, delivering analysis and recommendations A team player, with the natural ability to collaborate successfully with stakeholders across the organization Ability to work in fast paced, dynamically changing environment Commitment to continuous improvement and best practice Excellent written and verbal communication and presentation skills in both English and Mandarin is a must Occasional travel will be required, primarily to mainland China. Attractive remuneration package and career advancements opportunities will be offered to the right candidate. Interested parties or referrals please send your CV to cheyenne.lam@claremontconsulting.asia. Your interests will be treated in the strictest of confidence and will be used for recruitment purposes only.

Digital Acquisiti...

Hong Kong

N/A

A fast-growing US-based FinTech and online trading company is looking for a Digital Media Manager – Performance Media APAC for all things digital working within the global performance media team. Working closely with the Senior Digital Media Manager – APAC you will be responsible for the day-to-day management, expansion and in-depth analysis of all paid digital media activities coping closely with agency partners and internal stakeholders. Your Key Responsibilities Manage digital media campaigns across multiple partners, geographies and devices working closely with key internal stakeholders, publishers and agencies Responsible for day to day management of media campaigns and partners, including campaign trafficking, optimization, and reporting. Working closely with the Senior Digital Media Manager, APAC and the VP of Performance Media to develop Digital Media strategies and plans to achieve business goals Ensure that global reports and dashboards are updated regularly, along with detailed analysis that can be used to derive actionable insights, that in turn can be used drive business results Drive innovation in digital media by staying up-to-date with the latest industry trends, moving quickly on products and new opportunities and using those to help achieve challenging growth targets with a focus on new customer acquisition Ensure that campaign successes, best-practices and optimization opportunities are shared proactively Execute an on-going testing strategy driven through an in-depth analysis of the customer conversion journey, ensuring both results and recommendations are delivered efficiently Ensure that stakeholders are regularly updated with budget scenarios detailing spend and performance projections - adjusting for efficiency savings or campaign expansions Skills, Knowledge & Experience Required 3 - 5 Years’ Experience Agency or Client Side Experience in developing display and paid social media plans Exceptional attention to detail, with the proven ability to deliver detailed analysis and campaign updates within very tight deadlines Experience working within a truly global organization with teams based in multiple time zones Demonstrated ability in implementing, optimizing and communicating advanced optimization tactics to a wide-ranging audience Strong understanding of attribution and its impact on budgeting and planning Experienced user of DoubleClick Campaign Manager and Google Analytics 360 Advanced Excel, PowerPoint and presentation skills University graduate or equivalent Attractive remuneration package and career advancements opportunities will be offered to the right candidate. Interested parties or referrals please send your CV to cheyenne.lam@claremontconsulting.asia. Your interests will be treated in the strictest of confidence and will be used for recruitment purposes only.

Account Manager

Hong Kong

N/A

A Nasdaq-listed digital marketing agency is looking for an Account Manager for its Hong Kong office. Reporting to the Account Director, you will effectively manage the Company resources to provide quality digital marketing services and online advertising solutions (social media/SEM/display advertising optimisation) to assigned accounts, whilst assisting in pitching/generating new business/revenue for the Company. Your Key Responsibilities: Act as the key contact point for clients for digital management matters Develop and maintain close client relationship and maintain frequent contact Proactively provide strategy and insights for clients to improve campaign performance, and to grow campaign through results and trusted relationship Identify opportunities and cross-sell within assigned clients’ marketing portfolio Prepare and present media strategies to clients Manage local/ global online marketing campaigns for corporate clients by having deep understanding and ability to analyse ROI/CPA goals and data, media buying cycle, website architecture, marketing philosophy, targeting mechanism, etc. Work closely with in-house ad-ops team on campaign implementation and reporting Your Knowledge, Skills and Experience: Proven work experience on digital account management Hands on experience with SEM/ Display/ Social Media/ Mobile digital campaign Minimum 3 years of account servicing/sales & marketing experience (experience from agency, publishers or online marketing industry is a plus) Willing to be a driven self-starter, able to work autonomously within a highly dynamic environment Excellent corporate written and verbal communication skills in Mandarin and English Regional experience is an advantage Problem identifier and solver Strong attention to details and organisational skills Candidates with less experience will be considered the position of Associate Account Manager Attractive remuneration package and career advancements opportunities will be offered to the right candidate. Interested parties or referrals please send your full resume to cheyenne.lam@claremontconsulting.asia. Your interests will be treated in the strictest of confidence and will be used for recruitment purposes only.

Business Developm...

Hong Kong

N/A

A Nasdaq-listed digital marketing agency is looking for a Sales/Business Development Manager, for its Hong Kong office. Reporting to General Manager/Team Lead, you will be responsible to drive company revenue and build a portfolio of new business, working with the account management and optimization team. Your Key Responsibilities: Develop new business opportunities, manage and maintain to reach quarterly targets Maintain and develop relationships with direct clients and agencies Provide support to clients regarding digital channels that are key to the Company Execute the Company’s data sales strategy to address the expectations of direct client’s objectives Build a strong pipeline of demand opportunities engaging with relevant inventories in the markets Coordinate with the Account Management team that ad spend is delivered smoothly Understand the adequate inventory / CPM for buyers and feedback into the supply organization Be an expert across all digital channels, keeping up to date with news, trends and challenges in the industry Requirements: You would have very strong track record in sales achievements against quantitative targets selling to direct or agency business Very strong contract base among agencies and network of direct clients A strong teamwork positive attitude with positive mindset Excellent knowledge of the digital advertising sector Experience in high volumes of face-to-face meetings per week and C level communication An understanding of current industry challenges facing customers Proven track record of sales success in the arena, particularly with acquiring new customers and growing them to become significant spenders Eagerness to work in a rapidly growing company Minimum 5 years of experience in media sales (preferred) Candidates with more experience would be considered for the Senior Sales/BD Manager role. Attractive remuneration package and career advancements opportunities will be offered to the right candidate. Interested parties or referrals please send your full resume to cheyenne.lam@claremontconsulting.asia. Your interests will be treated in the strictest of confidence and will be used for recruitment purposes only.