Connecting

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A CONSULTATIVE APPROACH

CLIENT-FOCUSED, EXPERTISE, INTEGRITY, PARTNERSHIP

ABOUT US

Headquartered in Hong Kong with offices in Singapore and Sydney, we are specialists in Technology & Telecom, Banking, Financial Services and Insurance, Professional Services, commercial and Supply Chain. Our Services include permanent and contract recruitment across the Asia Pacific, which is managed locally through our offices and partnerships 


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LATEST VACANCIES

Senior Consultant

Hong Kong

N/A

Job Duties: To originate technology services and implementation opportunities for dedicated key account. Support the Client Service Lead to originate, shape and drive winning strategic deals. Work closely with Line of Business, Client Service Unit to sharp and identify client propositions, develop and execute client engagement plans to drive the opportunities from origination to sales closure. Provide sound technical and domain expertise to support pre-sales and solutioning activities. Develop and maintain strong working relationships with both internal and external stakeholders to ensure efficient and timely delivery of business propositions and solutions to the clients. Requirements: Degree in Electrical/Electronic Engineering/Computer Science or a related Discipline. Minimum 6 years of post-qualification IT experiences, including at least 8 years of experiences in communications engineering especially in the transportation/airport industry. Strong technical knowledge in Radar, RF Communication, Network Communications, Sensors, Automation, Location Based System, Way Finder and Digital Transformation Consulting. Experience in preparing technical / architect blueprint s is preferable. Business development experience will be an advantage Self-motivated, result oriented and with the ability to generate new business opportunities from ground level. Ability to communicate effectively with all level of users and team members.  Initiative, customer-focused, independent and able to work under pressure. Presentable. Good spoken and written English is a MUST

Technical Project...

Hong Kong

N/A

An international technology company is looking for a Project Manager with technical experience in terms of software development to join their team. This role will lead the project team and work closely with the development team. The successful candidate will manage the major projects that involve the use of latest technologies, such as Cloud and blockchain, for clients mostly in financial services sector.   Responsibilities Manage multiple software development or implementation projects to successful completion Define project objective and scope, document current and future-state process, document risks and assumptions, and follow through entire development, testing and implementation processes Conduct detailed project plan using project management tool and report status to Global Project Management Office regularly Develop and maintain productive working relationships with project owners and other project stakeholders Present detailed architect solutions to clients/project stakeholders   Requirements At least 7 years of experience in software development or project management Bachelor's Degree in Computer Science or equivalent discipline Hands-on experience in programming or serving as architect for large-scale IT system Experience implementing Agile SDLC practices Knowledge of cloud-based solutions and architecture is a plus Experience in managing outsource software projects   *Candidate Referral Programme applied - Cash bonus will be provided for the successful case* WhatsApp - 6025 2417 Email - ivan.lee@claremontconsulting.asia

Back Office Opera...

Hong Kong

N/A

A leading European online FX trading and financial services company is expanding their new office in Hong Kong and looking for a BackOffice (Operations) Representative responsible for assisting customers with transaction processing, such as deposits, withdrawals, or any other type of payment.   Reporting to the Global BackOffice Team Head, you will also be responsible for answering client inquiries related to their payments, tracking, recording, reporting, storing and monitoring of information related to transactions and customers, as well as ensuring all information is accurate and complete.   Your responsibilities and duties Transactions processing Monitor the correct workflow (deposit / withdrawal process in internal systems) Communication and coordination with different departments; Customer relationship management: coordinate with clients for orders, payments and issue resolution Handle customers' inquiries regarding payments Prepare reports and analysis.   Requirements Excellent English and Mandarin both written and oral University / College degree in Economics, Accounting, Finance or a related field Computer literacy; very good knowledge of MS Excel and Word Excellent communication and monitoring skills Ability to work comfortably in a high-pressure environment, as well as work to strict deadlines Relevant experience will be considered advantageous Ability to work in shifts   TERM: Full-time, in shifts for a total of 40 hours/week (5 days a week, 8 hours per day). Shifts may apply to weekends when needed.   Attractive remuneration package and career advancements opportunities will be offered to the right candidate.    Interested parties or referrals please send your full resume to cheyenne.lam@claremontconsulting.asia.  Your interests will be treated in the strictest of confidence and will be used for recruitment purposes only.  

Customer Support ...

Hong Kong

N/A

A leading European online FX trading and financial services company is expanding their new office in Hong Kong and is now looking for a Customer Support (CS) Manager or Senior CS Supervisor responsible to assist clients with any queries they might have via email, telephone or live chat. You are able to answer all questions clients might have and therefore have to be knowledgeable and receive constant training.   Your responsibilities and duties Lead a CS team of about 15 people and manage their rosters and regular training Assist clients worldwide through a live support Answer e-mails, assisting with the opening of client accounts, amending existing accounts, maintaining client records and liaising with appropriate departments Impeccable telephone etiquette and management Handle Back Office queries Support clients with technical and troubleshooting issues Deal with complaints of a varying nature promptly and effectively Provide support and troubleshooting on Meta Trader platforms (foreign exchange software) Liaise with all departments to resolve issues Liaise with the compliance officer regarding complaints and approval of accounts Provide all relevant information to clients regarding documents and materials for becoming a client Report to Global CS Team Head in Europe   Requirements Excellent/Native Mandarin and fluent English Knowledge of any other languages will be considered as an advantage Excellent spoken and written communication skills   Excellent computer skills (Microsoft Excel and Word) Knowledge of Meta Trader platforms (MT4) is preferred Previous experience in similar positions is preferred Candidates with less experience will be considered as a (Senior) CS Supervisor     TERM: Full-time, in shifts for a total of 40 hours/week (5 days a week, possible shift schedule: 7am-4pm/8am-5pm, 2pm-10pm/11pm).  Shifts may apply to weekends when needed.   Attractive remuneration package and career advancements opportunities will be offered to the right candidate.    Interested parties or referrals please send your full resume to cheyenne.lam@claremontconsulting.asia.  Your interests will be treated in the strictest of confidence and will be used for recruitment purposes only.

Business Developm...

Hong Kong

N/A

Our client is a leading Cloud Technology provider, due to rapid expansion they are looking for an expereinced Business Development Manager to drive the revenue growth from the Traing and Certification business. In this role, you will work closely with our customers to craft training programs that will drive adoption and usage of AWS services. You will assist customers to understand their training requirements, develop detailed training proposals and manage the flawless execution of training plans. You will be fully engaged in all phases of the education sales cycle. This will include identifying, qualifying and recommending the education solution for clients and business partners, closing the opportunity, and working with Trainer and operation team to ensure successful delivery of the education, as well as being responsible for post sales client satisfaction results. This is a great opportunity to combine your passion for business development, learning and technology. You will have excellent communication skills and proven business development experience, ideally in the IT Training sector. To be successful in this position, you must be a self-starter who is prepared to Think Big and Dive Deep. Responsibilities: Develop training leads and manage to closure Work closely with the Sales and Partner Teams to Provide Training proposals for Customers and Partners. Become proficient in Training legal terms & condition in order to execute training Statement of Work documents (SOWs). Work closely with clients to determine training requirements and build detailed training proposals and plans to accelerate adoption of AWS Services. Maintain a strong relationship with customers to ensure flawless execution of training plans. Conduct Training Needs Assessments with key customers. Evangelize Training & Certification at company and industry events. Build & maintain a pipeline of training opportunities and provide regular forecasts / business reviews to senior management Basic Requirements: 8+ year’s business development, technical & pre-sales experience, preferably in the IT industry. Experience managing an Education P&L: Financial Management able to effectively manage Cost, Revenue and Margin Excellent Verbal and Written Communication Skills Experience conducting Training Needs Assessments and developing training plans. Strong verbal and written communications skills. Experience engaging and presenting to senior executives (CXO level). Strong commercial experience and business acumen. Preferred Skill: Experience leading a team of technical professionals. A technical background in engineering or computer science. Knowledge of Amazon Web Services or Cloud Computing concepts. Marketing, operations and training delivery experience.

Technical Lead (A...

Shatin

55000

Technical Lead (Analytics, CRM & Customer Support System)  The Department IT Enterprise Solutions Department provides high-quality and innovative business application solutions (non-wagering) and IT services to all divisions and departments within the Club in the portfolios of Racing, Customer and International Business Development , Corporate Planning, Branding, Membership, Charities and Community, Legal and Compliance, Corporate Affairs, People and Organisational Development, Finance, Audit, Property, Security & Integrity, and Integrated Project Management Office. The Job You will: Leading a team of software engineers, offshore resources and external resources to accomplish development tasks as defined in the PDLC under the supervision of project managers / development manager. Working with business users to document requirements and prepare specifications. Working with architecture / infrastructure team to perform technical design and construction. Performing system design, development (including customization, interfaces, conversion and reporting) and software release. Conducting design / code review to ensure quality of software deliverables. Complying with established standards and processes. Providing support during system assurance test and user acceptance test. Assisting IT operations team to perform software installation and implementation Providing BAU application support under the direction of technical/portfolio manager. Resolving production problems and providing timely management update. Acting as project manager for small-and-medium-sized projects as assigned by technical/portfolio manager. About You You should have: Graduate qualifications in computer science or engineering. With 7 years of experience in managing projects, leading team of developers locally and remotely to deliver IT solutions and provide system support. Solid experience in developing Dynamic CRM solution Solid experience in developing database solution by using SQL Queries, Stored Procedures programming on Microsoft SQL Server platform. Experience in Database Clustering and Performance Tuning is preferred. Experience in service or console base application using Microsoft .NET Framework, C#.NET is mandatory. Solid experience of leading small development team for the application and database design, development, testing support and system implementation. Efficiency in problem determination and problem solving under pressure. Excellent in writing, presentation and communication skills. Proficiency in both spoken and written English, Cantonese and Putonghua. Those who are interested should submitted their CVs to jackson.fong@claremontconsulting.asia. Only shortlisted candidates will be invited to the interviews.  

Technical Lead (R...

Shatin

55000

Technical Lead (Racing) One of our clients is looking for a technical guy to conduct development and system integration to ensure high quality system integration. The Job You will: Work with business users to document requirements and prepare specifications. Work with project manager, technical manager, and users during the analysis, definition and development phrases.  Define and develop functional and detailed design specifications according to business requirements. Perform system design, development (including customization, interfaces, conversion and reporting) and software release. Contribute to the overall solution architect (including component design, UI design and system interfaces) for the project. Conduct design / code review to ensure quality of software deliverables Conduct development and system integration test to ensure quality of system integration Comply with established standards and processes Provide support during system assurance test, user acceptance test and system implementation. Resolve production problems and providing timely management update Provide off duty system support as assigned by technical manager Act as project manager for small-and-medium-sized projects as assigned by technical/portfolio manager Perform vendor management duties such as managing vendor contracts, defining service levels requirements and monitoring of vendor performances About You You should have: University degree in Computer Science or Engineering or equivalent. MCP / MCSE holder With 6 years’ experience in managing projects, leading team of developers locally and remotely to deliver IT solutions and provide system support. Solid experience in implementation and support to management information system, business workflow system and operation management system Solid experience in system and/or enterprise architecture design Solid experience in system integration with internal systems and external parties Experienced in software development in Microsoft .Net and MVC framework, Microsoft SQL Server, C#, Crystal Report, Message Queue. Excellent analytical mind, and problem solving skills Good presentation and interpersonal skills, ability to communicate effectively with internal IT, Racing stakeholders and external vendors Proficient in both spoken and written English, Cantonese and Putonghua Those who are interested are required to submit their CVs to jackson.fong@claremontconsulting.asia.  Only shortlisted candidates will be invited to the interviews.    

Campaign Optimisa...

Hong Kong

N/A

A recognised, Nasdaq listed digital marketing agency is looking for a Campaign Optimisation & Analytics Manager for its Hong Kong office.   As a team leader of 3, you will be part of the account management team dedicated to analysis and ongoing optimisation of your portfolio of digital media campaigns.  This opportunity will call upon your keen attention to detail, analytical mind and your skills interfacing with client-facing teams.   You will directly support internal account teams (and clients where applicable) with a variety of functions critical to the successful analysis and performance evolution of clients’ digital media investments.   You will be assisting in the development of internal studies that involve isolating and translating platform-wide trends into actionable insights that can be applied to strength client success. Translating key business objectives into insight-rich experiments that drive marketing ROI Ensuring campaign execution is performed efficiently, accurately and with excellence Working in a consultative role to provide high-value insights in the form of campaign data analysis, interpretation and actionable advice   What you will be doing Manage your campaign portfolio to ensure agreed upon timelines and performance goals can be met Continuously iterate campaign design to optimise both delivery and performance leveraging any and all analytical and discovery tools/techniques and platform features at your disposal Optimisation and A/B testing experience Have a passion for solving problems and making consumers experiences better Deeply understand digital business metrics and can explain not just "what happened" but "why it happened" Fancy yourself a good story teller Lead the presentation of the data-story and actionable recommendations to the Client and secure their confidence in the outcome Thoroughly document and keep account teams updated on campaign performance, growth opportunities, issue resolution and optimisation actions Prepare for and present weekly internal reviews of account performance across tactics, revenue, KPIs, pacing and key learnings Develop executive-level post campaign reports that communicate insights in a clear, concise and valid way so that your team and clients can effectively incorporate those insights into improved campaign planning and design Contribute to the ongoing development of processes and best practices concerning campaign design, QA, testing methodologies and reporting and optimisation approaches to ensure the fullest impact and efficiency of both client investments and internal workflows Maintain high degree of technical proficiency and knowledge across the platforms and toolsets within which you will be working Keep on top of industry trends and current events that may impact client business   Basic Qualifications 4-8 years of working in a similar role for campaign/performance marketing, optimisation and tracking/analysis Bachelor’s or Master’s degree in quantitative or business/digital marketing/IT related discipline Extensive experience in Excel/pivot tables Excellent diagnostic and troubleshooting skills Knowledge in digital media landscape, including key technologies, business models, standards/guidelines, technology platforms and products Hands-on experience working in the DoubleClick or Adwords platform environments Experience in using Adobe, Coremetrics, Webtrends, Google Analytics, DBM, DS or DS3 Direct experience with ad serving technology and/or working in a RTB ad exchange, DSP or trading-desk environment is a plus Excellent PowerPoint presentation-crafting and storytelling skills High degree of creativity, self-motivation and drive Technical acumen required to understand how to execute campaigns in a way that optimises the use of our platform Sensitive to numbers and have a high natural attention to detail Strong quantitative, analytical, data interpretation and research skills Strong organisational and time-management skills Professional oral and written communication skills; impeccable written and spoken English and Cantonese, Mandarin is a plus   Attractive remuneration package and career advancements opportunities will be offered to the right candidate.   Interested parties or referrals please send your full resume to cheyenne.lam@claremontconsulting.asia.  Your interests will be treated in the strictest of confidence and will be used for recruitment purposes only.